Beyond the varieties you find in this catalog, we have many other plant varieties and products that due to smaller quantities, we do not offer
for general sale. If you are looking for a specific item that is not listed, please e-mail us and we will reply with price and current availability.
Pricing is valid for orders placed through our website only. All other orders, including purchases made at our retail store, may have different pricing.
We always try to keep our availability current; however, if we are out of an item that you order, we will send an e-mail notifying you.
If you have any other questions please e-mail us at:
Our contact information
By email: email@example.com
By standard mail:
Hughes Water Gardens
25289 SW Stafford RD
Tualatin OR 97062
503.638.1709(between 8 a.m. and 4 p.m. Pacific Time Zone)
Shipping charges are according to amount of order as follows:
$0 - $40.00 = $7.95
$40.01 and up = $9.95
*Shipping charges will be calculated from the original subtotal, prior to any coupons or discounts.
*We ship all plant material by Priority Mail or UPS. Smaller hardgood items also will be shipped by Priority Mail or UPS.
*If your order includes both hardgoods and plant material we will try to ship it together but certain hardgood items might damage plants during transit so we will ship it in a seperate box. We will inform you by e-mail if you are going to receive split shipments.
* Heavy or bulky hardgood orders are shipped by UPS or common carrier.
* For orders outside of the contiguous United States we will e-mail shipping charges to you before we send your order.
* There is no sales tax added to your orders.
If there is no order button next to the price, then that item is temporarily out of stock.
Our nursery and garden center are located at 25289 SW Stafford Road, Tualatin, Oregon, 97062.
Please use the secure ordering form in the on-line catalog or you may fax an order to us at (503) 638-9035.
Be sure to include a full shipping address and telephone number.
You may pay by Visa, Mastercard, money order or check. If you pay by check then the order will not ship until the check clears our bank.
We spend the majority of our time growing plants and getting orders ready to ship so we have not listed our phone number; however, please send an e-mail with any questions and we will reply promptly.
GUARANTEES and WARRANTIES
All our hardgoods carry manufacturer's warranties. Please refer to the literature included with the products for claim information. All plants leave our nursery in excellent health and condition. In order to keep our plant prices low, we do not offer any guarantee on plant material; however, we are always willing to work with you to ensure your satisfaction. In addition, we are not liable for damage caused by shipper's neglect, delays, breakage, freezing or burning. If you have any problems with a shipment from The Water Garden Shop, please send us an e-mail at firstname.lastname@example.org, and we will reply promptly.
All claims for products damaged during shipping, including plants, must be filed with the carrier.